Wednesday, September 15, 2010

How We Operate







To remain competitive, we continually evaluate how we operate.
We would ensure that we align human behaviour and our work culture, which are crucial in building customer relationships and delivering market expectations. :

  Certification and compliance requirements
Teguh Cemerlang Supply & Service. measures its operations through industry certification.


The Company has also implemented standardised policies and procedures at all business units to ensure consistent processes.
   

  Continuous improvement initiatives
A philosophy of continuous improvement is the foundation of Teguh Cemerlang Supply & Service.It is aimed at creating shareholders value through the realisation of quality processes.

The Company maximises skill and conduct continuous training to its people to develop and deliver quality solutions for internal processes and conformation to customer requirements.

A standard contract lifecycle system, integrated performance management processes, in-house training and a shared services methodology are pre-requisite to reduce process cycle times and improve efficiencies.

These initiatives will ensure that the Company remains competitive and at all times maintain efficient delivery.
     

  Strategic planning initiatives
Teguh Cemerlang Supply & Service constantly measures how it operates. We have an internal balanced scorecard against which we mark progress and we aim to uphold our values in the way we work.
     

  Technology Drives
In line with our continuous improvement philosophy, we are focused on ensuring standardised technology platforms to maintain leading-edge in the way we do business.